©2017 by Mistress Ava

Terms and Conditions 

  1. Mistress Ava reserves the right to alter or update these terms and conditions at any time, therefore you should ensure you read these terms and conditions prior to any session bookings or purchases. 

  2. Mistress Ava conducts all her activities with total consent from all parties involved and in a safe way (risks thoroughly assessed and managed to the best of her abilities). Mistress Ava will not do anything illegal; that is not consented to; or that is not able to be effectively carried out safely.

  3. Mistress Ava expects total respect and courtesy from all who make contact with her and reserves the right to refuse service to anyone who does not do this, or who consistently goes against her terms and conditions. 

  4. Mistress Ava is professional and discreet - your personal information and any other details you provide to her will never be revealed to any other parties unless explicit written permission is given from you and is absolutely necessary (for example, in the case of a session that involves another person such as double domme session, in which case the other dominant would need to review your session details as well).

  5. All bookings and purchases on this website are final and ineligible for refunds. Exchanges/alternative products/sessions may be offered in cases where Mistress Ava is unable to provide the advertised product. 

  6. Mistress Ava may at any time revise these Terms by updating the posting on this website. You are bound by any such revisions and should therefore periodically visit this page to review the then current Terms.

 

SESSION BOOKINGS: 

  1. A total cancellation made up to 24 hours prior to the session is eligible to receive a credit voucher to the total value of funds paid, for use on items sold on my website or a future session. The voucher is valid for 12 months from the date of cancellation. 

  2. A total cancellation made within 24 hours prior to the session is not eligible for a refund of a deposit, however if session has been paid in full, you will receive a credit voucher to the full price of the session minus the deposit for use on items sold on my website. The voucher is valid for 12 months from the date of cancellation. 

  3. If you can't make your session you can reschedule your session up to 24 hours before the time of your session booking, with no cost incurred. You can reschedule for a new session anytime up to a 60 days in advance. 

  4. Sessions rescheduled within 24 hours of the booked session time will forfeit the deposit paid (so make sure if you need to reschedule, you give a minimum of 24 hours notice to avoid this extra charge). 

  5. A single booked session can be rescheduled a maximum of 4 times before it is deemed to be a cancellation rather than a reschedule - if you have reached 4 reschedules are still unable to make your session time, you will be unable to reschedule again and the deposit will be forfeited. 

  6. Mistress Ava expects total respect and courtesy from all who make contact with her and reserves the right to refuse service to anyone who does not do this, or who consistently goes against her terms and conditions, or who harasses her, or who becomes rude or abusive. 

  7. Mistress Ava reserves the right to cancel or abort a session at anytime without refund or any form of credit, should you harass her, become abusive or be rude, disrespectful, or go against her terms in anyway. 

  8. Mistress Ava may at any time revise these Terms by updating the posting on this website. You are bound by any such revisions and should therefore periodically visit this page to review the then current Terms.

SHOP ITEMS - USED CLOTHING:

  1. Due to the nature of these items, there is strictly no refund or exchange. 

  2. All items are posted in discreet, unmarked packages and are posted by registered parcel post with a tracking number and requiring a signature - all possible care is taken to ensure your item arrives to you with the least trouble possible. If an item you have purchased does not arrive to you for any reason (i.e. tracking information shows it has not arrived at the destination and not been signed for), then you will be sent out a replacement item as soon as possible at no extra charge. 

  3. Mistress Ava may at any time revise these Terms by updating the posting on this website. You are bound by any such revisions and should therefore periodically visit this page to review the then current Terms.

SHOP ITEMS - DIGITAL FILES:

  1. Due to the nature of these items, there is strictly no refund or exchange. 

  2. Mistress Ava either owns the intellectual property rights to the product that is made available to you, or has obtained the permission of the owner of the intellectual property for these purposes.

  3. Mistress Ava prohibits the redistribution or copying of this content without the express written permission of Mistress Ava.

  4. The product is solely intended for personal use.

  5. You are authorised to save and view this material, subject to the following provisions:

    • The content will not be altered in any manner.

    • The content is only to be used for personal and non-commercial use and will not be redistributed, broadcast or copied to any other media.

  6. ​If you breach any of these Terms, your authorisation to use the website or intellectual property of Mistress Ava/gained through Mistress Ava automatically terminates and you must immediately destroy any downloaded or printed content.

  7. Mistress Ava will enforce her intellectual property rights to the fullest extent of the law.

  8. Mistress Ava may at any time revise these Terms by updating the posting on this website. You are bound by any such revisions and should therefore periodically visit this page to review the then current Terms.